Shipping
We currently only ships to all of Malaysia.
Confirmed orders are sent to our local courier services the next weekday. You’ll received a confirmation email with the tracking number afterwards. Refer below for fees and ETA from the time your orders are shipped1.
| WM | EM | |
|---|---|---|
| Flat shipping fee | RM 15 | RM 10 |
| ETA | 5-7 days | 3-5 days |
Do note that this is an estimated time. Shipping destination, product availability, and other factors such as public holidays, bad weather, etc. may affect the delivery time.
The size and weight of your orders are already considered into the flat shipping fee – what this means is that getting more is better value for your money!
Inquire more HERE if you’re unclear.
Refunds & Returns
We take pride in finding a new owner and redefining the values of these pre-owned items which have yet to lose their quality. Hence, we strictly only accept refunds for damaged or defective items upon arrival; we do not accept refunds for any other reasons.
Do not forget to record an unboxing video
Please contact us within 7 days with the unboxing video attached for refund verification2.
We will then revert to arrange for a refund after approval.
There’s no need to return refunded orders.
Must you do so, we recommend to reuse the packaging your orders are sent in by taping the opening neatly. You will also have to bear the return shipping fees3.
Cancellation
Orders cannot be canceled or modified once they have been placed and processed4. Please review your order carefully before completing your purchase. Especially the address!