FAQ

Can I change my address?

If it’s before the day your orders are sent for shipping, you may do so by connecting with us HERE.

What is the shipping rate? / Where do you ship to?

Please refer to our shipping policy.

How do I know how much is in my pool for the tree planting?

For every purchase, you’ll receive an order confirmation highlighting how much has gone to the pool.
You are automatically notified by email when a tree is planted on your behalf once the pool has reached RM 35. Be sure to check your inbox!

How I file for a refund?

Please refer to our refund policy.